Privacy Policy

At LaundryX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us.

Information We Collect:

• Personal Information: When you use our laundry services, we may collect personal information such as your name, address, email address, phone number, and payment details. This information is necessary for order processing, delivery, and customer support.
• Usage Information: We may collect non-personal information about your interactions with our website, including the pages visited, the duration of your visit, and the actions taken. This helps us improve our services and provide a better user experience.
• Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your browsing activities on our website. This information is used to personalize your experience, analyze trends, and improve our services.

Usage Information:

• We use the information we collect to process and fulfill your laundry orders, communicate with you regarding your orders, and provide customer support.
• We may use your information to send you promotional offers, updates, or newsletters if you have opted to receive such communications.
• We may use the information to improve our services, tailor our offerings to your preferences, and enhance the overall user experience.

Sharing of Information:

• We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors and delivery partners. These service providers have agreed to maintain the confidentiality and security of your information.
• We may disclose your information if required by law or to protect our legal rights, property, or the safety of others.

Data Security:

• We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
• However, please note that no data transmission over the internet or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Third-Party Websites:

• Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children's Privacy

• Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with their personal information, please contact us, and we will promptly delete the information.

Changes to the Privacy Policy:

• We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us. By using our laundry services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.